Refund policy

Return and Refund Policy - Get Solved

We want you to be happy with your order. If you are not, please contact us within 7 days of delivery.

Eligible returns: Items must be unused, in original packaging, and in the same condition you received them.

Non-returnable: For hygiene / safety reasons, opened personal care, earphones, and sealed items cannot be returned unless faulty.

Faulty / Damaged / Wrong item: Contact us within 7 days with photos. We will arrange a replacement or refund and cover return shipping.

How to return: WhatsApp / email us with your order number and reason. We will confirm the return address.

Refunds: Once we receive and inspect your return, approved refunds will be paid back to your original payment method within 7-10 business days.

Return shipping: Customer pays return shipping unless the item is faulty, damaged or wrong.

Contact: Email - getsolvedza@yahoo.com